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What to Look for in a Managed IT Provider

Managed IT | June 7, 2022
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As businesses continue to grow and evolve, their IT systems need to grow with them. If you do not have the time to dedicate to your IT systems, a managed IT provider may be the perfect solution. Managed IT service providers help businesses scale their network, servers, computers, data protection, and other elements to their precise needs and budget, allowing you to enjoy optimal security and performance without any additional effort on your end. With so many managed IT providers on the market, it can be difficult to determine which option is right for your business. That is why the team at Next Hop Solutions has compiled some information outlining what to look for in a managed IT provider to help you make an informed decision.

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4 Things to Look for in a Managed IT Provider

A skilled and reputable managed IT provider should have the following qualities and solutions:

1. Availability and Response Times

Your IT provider needs to be available whenever you need them, especially if your business operates around the clock. That is why it is worth looking for IT providers that offer 24/7 emergency services. This will ensure that you have the support and assistance you need, even during the middle of the night. In addition to availability, it is worth reading reviews and learning about the provider’s response times.

2. Disaster Recovery Planning

Every business should be sufficiently prepared for disasters, corrupted data, malware, and other threats to their data. A managed IT provider should ensure that your data is routinely backed up via a combination of local and cloud storage methods. This will ensure that you have everything you need to recover your vital data should a disaster occur.

3. Data Security Solutions

Data security is crucial for businesses of all sizes regardless of the industry they work in. As new data threats emerge and cybercriminals become more skilled, it has never been more important to invest in data security. When examining your options for managed IT providers, be sure to ask them what they will do to keep your data safe.

4. Proactive Monitoring

A skilled managed IT provider will proactively monitor your systems and technology by performing routine security testing, exposing any potential vulnerabilities before they become a major threat. This drastically reduces the risk of data loss or successful cybercriminal attacks, allowing you to operate with total peace of mind.

To learn more about our managed IT services or to inquire about our other services, get in touch with the team at Next Hop Solutions. We can be reached through our online contact form or by phone at 1-855-482-5141 and will be happy to answer any questions you may have regarding our services or the needs of your business.


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