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VoIP: Growing in Popularity

Business Technology | May 23, 2012

Do you know what VoIP is? VoIP is short for Voice over Internet Protocol, and it is a technology that allows people to make calls via the Internet rather then use a traditional landline. VoIP is very affordable and can save businesses, of any size, between 30 and 50 percent on their phone bills.

In today’s economy many businesses are still struggling and they are looking to cut costs anyway they can. So it seems like switching to VoIP would be a no-brainer for businesses in this position, right? But are businesses embracing this technology to conserve money, or are they hesitant to make the change?

A Move Toward VoIP?

Recently a study was done by Heavy Reading that showed that fewer businesses then you would think have made the change to VoIP. But, based on the Heavy Reading study, that may be changing. The number of businesses using VoIP is on the upswing. In 2011 about 31% of companies in North America were using VoIP but Heavy Reading predicts that by 2015 that number will rise to 66.6%.

Businesses are Switching to VoIP

So, the study suggests that the amount of companies that will use VoIP will double by 2015. Currently, traditional circuit-switch phone lines constitute 68 percent of business lines in North America. So by 2015 will there really be such a significant change? This is hard to say but as people get more educated about the benefits of VoIP it is probable that business owners will make the shift in the next few years, even if it’s not as fast as the Heavy Reading study predicts.

A Bright Future for VoIP and Business

VoIP technology provides voice communication that is as clear and dependable as traditional landlines. Let’s also keep in mind that it can be substantially cheaper. Upper management may be slow to make the move but the big plus with VoIP, is that employees will not have to get used to anything new. Phones work just like they do with a landline. So you if think VoIP is a passing fad, think again.



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