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How to Choose a Managed IT Service Provider

Managed IT | July 16, 2020

Growing businesses need technology and service providers that are able to grow alongside them. Managed IT service providers can help businesses scale their network, servers, computers, and technology to meet the business’s exact needs. At Next Hop Solutions, we know that choosing the right service provider can make all the difference in the world. That is why we have put together some helpful information on how to choose a managed IT service provider.

Things to Look for in a Managed IT Service Provider

Some of the things to look for in a managed IT service provider include:

1. Availability

While your business might not be open 24 hours a day, your IT provider should be available to help you at any time. Consider looking for a managed service provider that offer 24/7 emergency services, so you can rest assured that you will always get the help you need, when you need it most.

2. Fast Service and Response Times

When choosing a managed IT service provider, look for a company that is known for its fast response times and efficient service. If the company forwards their calls to a call centre, chances are that they will not be able to respond to your call in a timely manner.

3. Disaster Recovery Planning

It is important for businesses of all shapes and sizes to be properly prepared in the event of a disaster, vandalism, or other outages. A good IT service provider will help you plan for the future, protect your important business data, and ensure that your business can easily recover from a disruptive event.

4. Maintenance and Support

Make sure to choose a service provider that is available for both onsite and offsite support. It is also important to choose a managed IT company that proactively runs updates for your IT network and systems to prevent problems from happening in the future.

5. Daily Backups and Cloud Services

Consider hiring a managed IT service provider that offers automatic and consistent backups for your business data, as well as a provider that backs up data on a remote server away from your business’s location.

6. Security Testing and Monitoring

A good managed IT service provider will provide regular security testing and monitoring to help prevent your business from being attack by cybercriminals and hackers.

If you would like to learn more about how to choose a managed IT service provider, or if you are interested in one of our IT services, please contact Next Hop Solutions at 1-855-482-5141 or by requesting a consultation on our website.


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