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Best Practices for Proactive Monitoring

Proactive Monitoring | September 16, 2020

Since IT systems today tend to be made up of a mix of both virtual and physical infrastructures located in multiple remote sites and data centres, utilizing best practices for proactive monitoring can go a long way in keeping a business’ information safe and secure. At Next Hop Solutions, we understand how important proactive monitoring is for any business’ IT infrastructure. That is why we have put together a list of best practices for monitoring your business’ system.

1. Identify Problem Areas

While you might not be able to identify all of the problem areas associated with your business’ IT infrastructure, it is important to try to identify as many as possible in order to make it easier to resolve and prevent potential problems before they occur. Once you have identified potential problem areas, make sure to monitor those areas at all times. Keeping an eye on potential problems will allow you to respond quickly and efficiently, while also making it easier to circumvent issues that arise.

2. Integrate Strong Processes

Having a strong monitoring process in place will ensure that all of your team members have set rules and guidelines they can follow. Once you have a set process in mind, make sure to automate it with a quality monitoring tool or by hiring an IT provider that will handle all of your business’ proactive monitoring needs. It is also a good idea to customize your notification preferences to ensure that you only receive notifications when necessary.

3. Establish Baselines

Since monitoring your business’ IT Infrastructure will only work if it is put into context, make sure to establish baselines and normal ranges for your business. This means looking at your business’ historical levels of IT infrastructure performance for trends, peaks, and seasonality to find your standard metrics. Doing so will make it easier for you to determine what is considered abnormal enough to pay attention to.

4. Design Monitoring Practices

Make sure to design monitoring practices that target specific situations. This can include creating scenarios that are likely to affect the business so that your team members know exactly how to handle each situation.

If you would like to learn more about the best practices for proactive monitoring, or if you are interested in one of our managed IT services, please contact Next Hop Solutions at 1-855-482-5141 or by requesting a consultation on our website. Our team of IT experts would love to help you create the best proactive monitoring plan for your business.

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