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Software Support

Software Support

Software Support

It’s tough to get anything done when your key business software programs are not working correctly or generating error messages keeping staff from completing tasks or delivering product.  Software problems get in the way for productivity.  Worse is to have key staff member on the phone with the software vendor trying to troubleshoot problems taking away from the primary job role and they are not even really qualified to fix anything

Let’s face it no software is perfect and there are always going to be bugs.  If you agree with that statement then they only decision to make is who is going to manage it?  Yourself as the owner of the business, a staff member, or out-source it?

The benefit of out-sourcing it to an IT provider such as Next Hop is we have trained technicians who are already familiar with systems and working with the software vendor they can quickly identify the source of the problem and fix it.  Without yourself or your staff wasting any time on it.

  • More efficiency in paper-intensive business processes
  • Customer needs that are creating new document or workflow requirements
  • Little understanding of how printed documents get used
  • Print infrastructure not aligned to business needs
  • Increasing focus on operational efficiency due to competitive pressures
  • Highly regulated, document-intensive industry such as financial services and healthcare
  • High degree of security and compliance requirements

Even if you experience just a few of these, MPS can bring significant change. The more problems MPS can solve for you, the better your MPS ROI. An MPS assessment offers data-driven guidance for fast, long-lasting improvements. You may need an assessment — and Managed Print Services – far more than you realize.

 

Free Download 10 Point Data Backup Checklist Download Now

Sign up and get instant access to our
10 Point Data Backup Checklist

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